Having a properly functioning fire alarm system is crucial for any commercial property. Choosing the right installation and monitoring company to partner with makes all the difference. When evaluating a commercial fire alarm company, here are four key questions you should ask to ensure you make the best choice.

1. What Are Your Response Times When the Alarm Is Triggered?

One of the most important factors is how quickly the company can get a technician on-site when your system detects a potential fire. Every second counts in an emergency. According to the U.S. Department of Homeland Security, a small flame can turn into a major fire in less than 30 seconds. You'll want to make sure you find a company that has a quick response time. Quick responses limit both property damage and risks to people in the event of an actual fire.

2. What Types of Systems Do You Have Expertise With?

There are different types of commercial fire alarms, including conventionally wired, addressable, and wireless systems. Make sure to ask the company about their depth of experience designing, installing, and servicing the specific type of system you need for your property. You want experts who are current on the latest codes and safety best practices for your particular system.

3. What Testing and Inspection Plans Do You Offer?

Ongoing maintenance is crucial so your system functions properly when needed. A reputable company will include quarterly or semi-annual testing and inspections. This will identify and fix any issues before alarm failures occur. Ask about regular maintenance plans they recommend based on your property's size and system complexity. Preventative upkeep reduces false alarms and ensures the system works reliably over time.

4. Are You Licensed, Bonded, and Insured?

Take steps to verify the company and technicians are properly licensed in your state. They should carry general liability insurance, as well as bonding, to cover any damage should mistakes happen. This protects your business from financial loss resulting from any errors servicing your system. Always demand proper credentials.

Following up on these questions allows you to partner with a dependable, experienced commercial fire alarm company that prioritizes safety. Take the time to make the right choice to safeguard your property and people. When you're looking for a commercial fire alarm company, reach out to us at Effective Alarm Systems, Inc to learn how to get started.